Privacy Policy


Last updated on 25th May 2018.


This Privacy Policy describes the types of information collected, how that information is used and disclosed, and how you can access, modify, or delete your information.


This policy sets out how Crystal Presentations Ltd uses and protects any information that you provide when you use the Care fit for VIPS website. Crystal are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


This Privacy Notice may vary from time to time so please check it regularly.


GDPR legislation

This legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organisations holding your personal data.


One of the rights is a right to be informed, which means we have to give you even more information than we do now about the way in which we use, share and store your personal information.


What we collect

We only collect the relevant information where necessary to enable us to manage and administer the site.


  • For Logins and System Administration - we collect Name and Email, and user name where required.

  • For Purchases and Licensing - we will collect Name, Email, Organisation and Address, to enable us to licence the product to the correct organisation and manage/administer that licence on your behalf going forward.


How long do we keep your personal data

Crystal store your personal data securely for no longer than reasonably necessary, or until you ask us to delete your data. We hold your data to ensure that we have the correct licence information and to ratify any future product enquiries.


Your rights and your personal data

Unless subject to an exemption [under the GDPR], you have the following rights with respect to your personal data:


  • The right to request a copy of your personal data which Crystal holds about you.

  • The right to request that Crystal corrects any personal data if it is found to be inaccurate or out of date.

  • The right to request your personal data is erased where it is no longer necessary for Crystal to retain such data.

  • The right to withdraw your consent to the processing at any time.


What we do with your data

Your personal data will be treated as strictly confidential, and will not be shared with any third parties unless we obtain consent from you first. Crystal will only use your data to inform you of any new Care fit for VIPS versions and site updates.


Site access and logins

For our site Logins we will only collect the minimum amount of information to allow the system to differentiate between users and for us to administer the system and access to it. The information collected will include first name, surname, a username (usually an email address) and password.


We will only store the Login and account information while you have the right to access to the website, and will remove / delete this information when requested.


Visitors to our websites

We track visitors to our websites using a third party service, Google Analytics, to collect standard internet traffic information and details of visitor and their behaviour patterns. We also track the number of visitors to the website and its various pages. This information does not contain any personal information and cannot be processed in any way to identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


When we do want to collect personal information through the website, we will be up front and transparent about this. When collecting personal data we will make it clear and we will explain what we intend to do with it.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.